Call 24

Call 24 is a free service that allows you to access your credit union accounts via your telephone 24 hours a day. Using this automated service, you can inquire about your accounts, make transfers, or even withdraw funds. The following information will help guide you through the Call 24 service.

If you are not already signed up for Call 24 service you may enroll and obtain a Personal Identification Number (PIN) at any branch, or by calling Member Services at (407) 277-5045 / (800) 443-6887.

Be sure to get your Personal Identification Number (PIN) before attempting to use Call 24.

Frequently Asked Questions
Call 24 PIN Request

Once you have your PIN, dial the Call 24 phone number and the system will walk you through the rest.

Orlando -- (407) 249-1850
Sanford -- (407) 644-9589
Toll-free -- (888) 677-2774

Remember: Transfers (overdraft and telephone) are limited to six transactions per month, per share as stated in Regulation D

Getting Started

Dial the Call 24 number at (407) 249-1850 or toll-free at (888) 677-2774. Press 1 for English. Press 2 for Spanish. You can press your key choice whenever you hear the option you want. To hear your choices again, simply press the * key. To return to the previous menu, press the # key. To speak to a Member Service Represenative during office hours, press 0. To end the session, simply hang up. When entering a dollar amount, use the * key as the decimal. For example: $25.00 will be entered as two, five, *, zero, zero. It is not necessary to enter the # sign after each entry.

Call 24 Quick Codes (407) 249-1850 / Toll-free (888) 677-2774

Select an Account Your accounts will be listed. Select the account you want to work with and then choose from the following options. Account Summary - this will provide you with balances for your accounts. More Account Details Transaction history List cleared checks Deposits Withdrawals ACH deposits and payroll deposits More Choices E-Check and debit card transactions Last year and year to date interest To see if a specific check has cleared Transfer Money Work With Another Account Transfer Money Your accounts will be listed. Select the account you want to work with and then choose from the following options. Transfer Account To Account Make a Payment Advance a Line of Credit Request a Check Note: Some of these options may not be listed if you do not currently have a loan or a line of credit with FAIRWINDS. All Accounts Balance Your accounts will be listed and the balance for each account is stated. More Choices This menu option allows you to change your Personal Identification Number (PIN) Change your PIN Log on with a different member number To end your call at any time, simply hang up.