Phone numbers for service centers are not provided. All calls are routed through the Member Call Center.
| Member Call Center: |
| Orlando |
|
(407) 277-5045 |
| Toll-free (outside Orlando) |
|
(800) 443-6887 |
| Automated Call 24 |
|
option 1 |
| Apply for a Loan |
|
option 2 |
| To speak with a Member Service Representative |
|
option 3 |
| For merchant check verification |
|
option 4 |
| For the employee directory |
|
option 9 |
| Fax Number |
|
(407) 658-7937 |
| |
| Call Center hours: Mon-Fri 8am - 6pm, Sat 9am - 1pm EST |
| (Spanish-language Representatives Available) |
| |
| Call 24: (available twenty-four hours a day, seven days a week) |
| Orlando |
|
(407) 249-1850 |
| Sanford |
|
(407) 644-9589 |
| Toll-free |
|
(888) 677-2774 (outside Orlando) |
| |
| Mortgage Loans: |
| Orlando |
|
(407) 647-8252 |
| Toll-free |
|
(800) 443-6887, ext. 50200 (outside Orlando) |
| |
| Investment Services: |
| Orlando |
|
(407) 282-6039 |
| |
| Lost or Stolen: |
| Credit/Check Cards (available 24 hours) |
|
(800) 449-7728
(410) 581-9994 (international, call collect) |
ATM Cards*
*(New or replacement ATM Cards are no longer available. They will be replaced by a Debit Card. It is critical to contact us a soon as possible if your ATM card has been lost or stolen.) |
|
(407) 277-5045 (Orlando area)
(800) 443-6887 (outside Orlando area) |
| |
| Past Due Accounts (Loan/Credit Card): |
| Orlando |
|
(407) 306-6010 |
| Toll-free |
|
(800) 542-6530 (outside Orlando) |
| |
| Credit Card Activation: |
| Toll-free |
|
(800) 527-7728 |
