Our Online Guarantee

FAIRWINDS Online: Our Online Guarantee

Accessing your account online shouldn't be a frightening experience. We want you to feel safe and secure every time you use any of FAIRWINDS Online services. That's why we've built a security system around FAIRWINDS Online that safeguards your money and keeps your account information private.

We are confident of the security of our online account access. But you may still have concerns about the security of this new way to access your account.

Our Promise to You

If an unauthorized transaction was conducted on your account because of a breach on the FAIRWINDS Credit Union data network, or as a result of data that was intercepted in conjunction with any transmission while you were connected to the FAIRWINDS Online application, your liability on those unauthorized transactions will be zero ($0.00). In the case of FAIRWINDS Online, the FAIRWINDS Credit Union data network is defined as the point from your modem connection on the Internet to the final system on which a given transaction is accessed and stored at FAIRWINDS Credit Union.

This includes funds removed from your accounts as a result of:

Theft of your member numbers or password while using FAIRWINDS Online.

Unauthorized online activity resulting in the removal of funds from your accounts.

Your Responsibility

Your use of FAIRWINDS Online confirms your agreement to and understanding of the provisions explained in our FAIRWINDS Online: Terms & Conditions, which describes in detail all aspects of using our service. You are responsible for maintaining the confidentiality of your personal identification and access information, member numbers, online passwords and other account data.

FAIRWINDS cannot be responsible for member errors or negligent use of the service and will not cover losses due to:

Misuse of the service or member errors while entering information.

Failure to maintain confidentiality of or sharing of passwords and/or access information leading to unauthorized access to accounts. This includes storing passwords (through functions such as "autocomplete") on any PC or device that may be collected and re-transmitted (as in the case with "spyware.")

Failure to "Sign Off" when completing an online session, leaving a computer unattended during an online session, or storing identification or password information in a computer.

Neglecting to report known unauthorized account access within 2 business days.



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