Updates to Branch ServicesLobby Availability
We have opened our branch lobbies to serve up to eight individuals at one time. Our managers have the discretion to adjust this number accordingly.
By Executive Order of Orange, Osceola, and Seminole counties, branch locations in these counties require guests to wear masks at all times. You will be asked to momentarily lower your covering and present a photo ID to confirm your identity.Drive-Thru Availability
The branch drive-thru can assist you with a full suite of transactions and services including deposits, withdrawals, debit card issue, and notary services.Closed Branches
The following branches are currently closed and will not be accepting appointments:
- Orlando - UCF branch
Cleaning and Sanitization Practices
- We have implemented additional thorough, ongoing cleaning and sanitization of all branch surfaces (counters, door handles, windows, etc.) and materials.
- Contactless hand sanitizing stations are available in branch lobbies.
- The lobby floors are clearly marked with appropriate social distance spacing guidelines.
- If you are experiencing symptoms of COVID-19 or have been in contact with someone with COVID-19 symptoms, we ask that you use our other channels, including FAIRWINDS Mobile and Online and our Contact Center.