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< 1 minute read|Published

Mobile Banking is not accepting my check image. How can I complete my mobile check deposit?

Please make sure you are using a supported device (iPhone/iPad iOS 12.2 or higher, Android phone/tablet OS 8.0 or higher).

To ensure the best quality photo, please follow these tips:

  • Use good lighting and a dark background for contrast.
  • Double tap on the device screen to focus on image.
  • Avoid any shadows when capturing the image.
  • When reviewing the image, please make sure no background was captured.

 

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