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Holiday Reminder

FAIRWINDS branches will be closed on Monday, January 20 in observance of Martin Luther King Jr. Day.

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We’re excited to have you as a FAIRWINDS member! As we prepare for the upcoming system integration – switching all (previously Friends) systems over to FAIRWINDS on February 3. Here are a few reminders and other benefits you can look forward to enjoying very soon!


Important! Complete Your Membership Opt-In

Here’s how you can opt-in:

  • Mail: Complete the Opt-In Agreement form that was mailed to you and send it back to FAIRWINDS in the enclosed business reply envelope. If needed, you can print an Opt-In Agreement here.
  • In-person: Stop by your nearest Friends Bank or FAIRWINDS branch.
  • Email: Complete the Opt-In Agreement form, scan, and email to friends@fairwinds.org.

Have questions? Give us a call at 866.365.9081 or 407.206.8149 or stop by your local branch.

Dates and Timeline

Please note: Anything marked with a checkmark requires your action.

Now through January 30: Bill Payer: Payees in your Friends online bill payer account will not transfer over to FAIRWINDS. Print out, take screenshots, or make notes of your account alerts, transfers, loan payments, bill payments, and bill payer payee information. This will help to ensure a smoother experience for you when you set up online banking and bill payer with FAIRWINDS starting February 3.

January 18 – January 25: Your new FAIRWINDS Visa® Debit Card will arrive.

  • You can continue to use your current Friends Debit Card through the end of the day Sunday, February 2. You can use your new FAIRWINDS Visa Debit Card after 8:00 a.m. on February 3.

Thursday, January 30: Bill payer payments set up prior to January 30 will be processed as normal. Payments scheduled after January 30 will not be processed.

Friday, January 31 at 5:00 p.m.: This is the last day that you will be able to access your current online banking and bill payer. Payees and future payments will need to be set up manually in FAIRWINDS Bill Payer beginning February 3 or paid using another method.

Monday, February 3: The system integration is expected to be completed by 8:00 a.m.

  • Debit Card: Start using your new FAIRWINDS Visa Debit Card.
  • Your Friends Debit Card will no longer work. Safely destroy this card as soon as possible.
  • Update any automated debit card payments with your new FAIRWINDS Visa Debit Card information as soon as possible.

ACH/Electronic Transactions, Transfers, and Payments

  • ACH/Electronic Transactions, Transfers, and Payments

    Update automatic transactions, such as your monthly, quarterly, semi-annual, or annual payments/deposits with your FAIRWINDS routing and account information as soon as possible. Transactions including tax refunds, insurance payments, utility bills, wires, and similar items may be impacted if you don’t update your account information.

    FAIRWINDS Routing Number: 263181368
    FAIRWINDS Address: 3087 N. Alafaya Trail, Orlando, FL 32826

FAIRWINDS Online Banking and Bill Payer

Set up access to FAIRWINDS Online, Mobile Banking, and Bill Payer. Instructions regarding how to log in for the first time will be mailed to you separately beginning January 23. Our Member Services team and branches will also be able to assist with your online banking, mobile banking, and bill payer needs starting February 3.