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First-Time User

Never used FAIRWINDS Online before? Simply log in using your Member Number as your Username and the last six digits of your Social Security Number as your Password.

Inactive User

Has it been over six months since you last accessed FAIRWINDS Online? Simply log in using your Member Number as your Username and the last six digits of your Social Security Number as your Password.

Can't access your account online?

This feature only applies to members who have already logged into FAIRWINDS Online but have either forgot their Username or Password or have locked themselves out. Either way, a temporary password will be issued to access your account. Once done, you'll be required to change your password to something new or what it was before.

Continue to FAIRWINDS Online Reset Tool

What browser should I use?

Make sure you are using one of the latest versions from one of the following:

Online Support

Once you're logged in to your account, use our Secure Chat tool to speak directly to a FAIRWINDS Member Service Representative during regular business hours.

Select Support on the top of FAIRWINDS Online and then select Secure Chat.