Member Support

Serving is at the heart of everything we do. Let us serve you by helping you find the solution you need.

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Frequently Asked

How do I make a loan payment in Online Banking?

You can make your FAIRWINDS loan payment from your FAIRWINDS account. To do so, follow these...

How do I enroll in Bill Pay in Online Banking?

Login to FAIRWINDS Online and click the "Pay Bills tab". Enter your Mother's Maiden Name and country...

I don't have an iPhone or Android phone. Can I still get mobile alerts?

Yes, we've got you covered too! Check your balance, transfer money and view your history with a...

How can I order checks?

Yes, you are eligible to order checks if you own a checking account. To do so, follow the steps...

How do I find my account number in the Mobile App?

You can find your account number(s) within the FAIRWINDS Mobile App. To do so, follow these steps...

How can I set up direct deposit in the Mobile App?

Use the FAIRWINDS Direct Deposit Form to generate the information you need to provide to your...

Watch and Learn

How do I log in to personal Online Banking for the first time from a desktop/computer?

As technology improves, FAIRWINDS is there to make sure your banking experience does too.

How do I log in to personal Online Banking for the first time from a mobile device?

Follow the tutorial below to log in to Online Banking for the first time from a mobile device: ...

How do I reset my personal Online/Mobile Banking password from a desktop/computer?

Follow the tutorial below to reset your Online/Mobile Banking password from a desktop/computer: ...

How do I reset my personal Online/Mobile Banking password from a mobile device?

Follow the tutorial below to reset your Online/Mobile Banking password from a mobile device: 1....

How do I set up alerts for my account from a desktop/computer?

Follow the steps in the tutorial below to create Alerts from a desktop/computer:  1....

How do I enroll in Business Online Banking?

Follow the tutorial below to enroll in Business Online Banking: 1. Visit our homepage...

Member Services

Member Service Hotline

Talk to one of our friendly and knowledgeable live agents, who are here to assist you with any questions you may have.

407.277.5045 or 1.800.443.6887 (toll-free)

Call 24

Our 24-hour service lets you check account balances, make transfers, and withdraw funds.

407.249.1850 or 1.888.677.2774 (toll-free)