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What is a financial hardship?

A financial hardship is the inability to meet basic living expenses for goods and services necessary for the survival of the debtor and his or her spouse and dependents. If you are facing financial hardship or anticipating a financial hardship you are not alone. The following reasons account for 70% of all foreclosures nationwide:

  • Job loss / significant reduction in income
  • Disability
  • Divorce
  • Death of wage earner

If you would like to explore your options it is important that our Solutions Specialists have all the necessary documentation to review your whole financial picture so that the best possible solution can be determined. You will need the following documentation:

  • Member Assistance Form
  • Signed and dated hardship letter
  • 30 days worth of current paystubs
    • If self employed, two years of tax returns and a year-to-date profit and loss statement
    • Documented evidence of any additional income (i.e., spousal support, child support, social security, other)
  • Last statements from all other mortgages
  • Complete asset statements for the last two months
  • Rental agreements

Please be prepared to discuss your household income and expenses with your Solutions Specialist. 

Contact Us

Once you have your information together or if you have questions about your specific situation please contact us. You have two easy ways to reach one of our caring crewmembers: